- Statement to check
- “Orders ship from Korea and take three weeks.”
- Proposed US fact
- US orders ship from New Jersey. The brand must confirm the product, fulfillment location, handling time, delivery range and effective date before this becomes publishable copy.
- Source evidence
- Save the exact answer and cited URLs. Compare those pages with the brand’s current US product page and approved shipping policy; retain the date of each record.
- Brand-owned action
- Prepare consistent wording for the US product page and shipping policy. Publish only after the responsible owner approves the facts and grants access.
- Third-party action
- If a retailer or former distributor carries the old statement, send the approved evidence and correction to that page’s owner. Record the request separately from acceptance.
- Follow-up
- Ask the same buyer question again under the agreed measurement conditions. Keep the answer and sources whether the statement changed, persisted or disappeared.