International brands · US product facts

Correct the US
product facts
behind AI answers.

SearchD helps international beauty brands investigate wrong ingredients, missing US retailers and incorrect delivery information in AI answers. We compare the answer with your approved US facts, prepare corrections for pages you control, and route the rest to the source owner.

  • Trace the statementThe buyer question, answer and cited source
  • Resolve the mismatchThe right product, market, version and date
  • Give each fix an ownerAn approved edit, a request or an unresolved dependency

Three different errors. One source-by-source check.

The useful question is not just whether an answer is wrong. It is which statement conflicts with an approved fact, where it appeared, and who can change that page.

01 / Availability

Sold through a US retailer. Missing from the answer.

For a Target or Ulta launch, we compare the official retailer listing, your US stockist page and the sources in the answer. An announced launch, an online listing and current store inventory stay separate.

What comes back: a dated availability record, the conflicting source and the page-owner request.

02 / Product version

The US product has changed. The old formula remains online.

We match the product name and identifier to the approved US ingredient list. A home-market formula or an earlier version is not silently substituted for the product a US shopper can buy.

What comes back: the version comparison, approved replacement wording and the sources that still need a correction.

03 / Delivery

US fulfillment. An answer still says “ships from overseas.”

We check the shipping policy, product page and cited retailer information against the fulfillment facts your team approves. Origin, handling time and carrier transit time are different fields.

What comes back: the incorrect claim, its source, the approved shipping description and a follow-up record.

From a wrong shipping claim to an owned task.

Illustrative record only. This is not a client result, a completed correction or evidence that an AI answer changed.

US delivery / product page + shipping policyAwaiting the brand’s confirmation
Illustrative comparison between an incorrect AI answer and a correction pending brand approval
Before · AI answerAfter · proposed correction (pending approval)
“Orders ship from overseas and take three weeks.”“US orders ship from New Jersey.” The brand must confirm the fulfillment location, handling time, delivery range and effective date before publication.
FieldEntry
Source evidenceSave the exact answer and cited URLs. Compare those pages with the brand’s current US product page and approved shipping policy; retain the date of each record.
Brand-owned actionPrepare consistent wording for the US product page and shipping policy. Publish only after the responsible owner approves the facts and grants access.
Third-party actionIf a retailer or former distributor carries the old statement, send the approved evidence and correction to that page’s owner. Record the request separately from acceptance.
Follow-upAsk the same buyer question again under the agreed measurement conditions. Keep the answer and sources whether the statement changed, persisted or disappeared.

Find it. Verify it. Prepare the fix. Check again.

SearchD keeps a changed website, an accepted retailer request and a changed AI answer as three separate events.

  1. Trace the answer

    Agree the US buyer questions. Record the wording, engine, date and cited pages rather than treating every wrong answer as the same issue.

  2. Resolve the product facts

    Your team supplies the authoritative US specification, identifiers, retailer or distributor status and shipping policy. We map differences by market, version and effective date.

  3. Prepare owner-specific corrections

    Receive approved replacement copy, schema notes and requests for outside page owners, with each task's owner and status.

  4. Recheck the buyer question

    Receive the original and follow-up answers, cited URLs and a dated change log. A changed answer alone does not prove the edit caused it.

Home-market packaging and US labeling compliance

A frequent error occurs when an AI engine cites domestic home-market packaging, volume claims, or functional cosmetic wording that differs from FDA OTC or US cosmetic labeling rules. We distinguish product identity (is it the authentic brand?) from regional labeling compliance (does the US listing reflect FDA-approved facts?), preparing owner-ready corrections for US retailers and AI-accessible specification pages.

What we need from your team

An approved US product record, the current selling and fulfillment facts, and a named product or compliance approver. We can investigate before receiving every detail, but cannot invent a missing fact or authorize a product claim.

Correcting a fact is one part of earning the right recommendation.

A correct retailer, formula or shipping statement does not guarantee that a brand will be recommended. SearchD separates this work from broader question selection, content and external evidence.

See the K-beauty service overview, AI visibility audit and measurement method. The deliverables and responsibilities are agreed before work begins.

Questions before you delegate the correction.

Our brand is launching at Target. Can SearchD help AI answers reflect that availability?

SearchD compares the answer and its cited pages with the approved US launch information and the retailer’s product listing. We separate an authorized retailer, an online listing and store-level stock: one does not prove the others. You receive the missing or conflicting statements, approved page edits and a correction request for any retailer-owned source. Target controls its own listings and stock; neither its acceptance nor an AI recommendation is guaranteed.

What if a US retailer still publishes our old ingredient list?

We identify the US product and version, compare the retailer text with the current ingredient list approved by your product or compliance owner, and preserve the source and effective date. SearchD prepares the correction for the brand-owned page and an owner-ready request for the retailer. We then re-run the relevant questions and record what changed, including answers that still repeat the old information.

Can you address an answer that says orders ship from overseas instead of New Jersey?

Yes, by checking the answer against the approved US shipping policy and the sources it cites. We distinguish fulfillment location, handling time and transit time rather than deriving a delivery promise from an address. SearchD prepares the page correction and any third-party request, then checks the same buyer questions again. We do not operate the warehouse or set the shipping promise.

Do you change Amazon or retailer systems directly?

Not by default. SearchD can prepare and, with authorization, publish approved corrections on pages your team controls. A retailer, distributor or marketplace owner must accept changes to its own records. Feed development, marketplace account operations and Amazon PPC are not included merely because we identified an incorrect product fact; any separate implementation needs an agreed scope.

How do you handle AI answers that confuse home-market packaging with US labeling compliance?

We separate brand authenticity from regional regulatory labeling. Packaging made for the home market often carries domestic cosmetic claims, volume notations or functional wording that differ from FDA OTC or US cosmetic labeling rules. When an AI answer cites old home-market box copy or treats packaging differences as counterfeit indicators, SearchD documents the approved US product specifications, packaging identifiers and compliance statements. We prepare clear version-mapping copy for brand pages and retailer requests, clarifying the authentic US version without issuing legal or regulatory certifications.

Does this replace a product, regulatory or legal review?

No. Your product or compliance owner approves ingredients, claims, certification scope and dates before a correction is published. SearchD records and communicates the approved facts; we do not issue certifications or legal findings. Our method explains how the questions and follow-up observations are agreed, and the free report is the starting point for discussing scope.

Who do US buyers find instead of you?

See who US buyers find instead of you.

Send us your URL. We run 20 buyer questions across five engines by hand and send you the transcript back within 48 hours.

What arrives
20 questions, 5 engines, who was named instead, and every source those answers cited
Who sends it
Snow Lee, by hand, from San Francisco. He also runs Runbear, an AI product 644 companies have paid for as of September 2026.
Your email
Used to send the report and reply about it. Privacy.

What the free report looks like. Yours is built from your own category and market.