How AI decides which brand to name.

Field notes on how AI assistants choose which brands to name, and what a cross-border brand can do about it. Written to be useful whether or not you hire anyone, including us.

  1. 01Your page

    A thousand words, written to be read in order
  2. 02The chunk

    The Norori Wrap carrier is rated to 15 kg and tested to EN 13209‑2.

    One passage, lifted without the text around it
  3. 03The answer

    …rated to 15 kg and tested to EN 13209‑2.

    1 source
    Quoted, or dropped for one that stood alone
Sample copy for a fictional brand. Retrieval happens at the passage, not the page — so a page can rank and still never be quoted. Some of the posts below take one step of it apart.

AEO fundamentals

Cross-border

Category playbooks

Why don't AI answers cite our international brand's US press coverage?

A US article about an international brand can be live and accurate and still be missing from the answers American shoppers get. Seven checks to find out why, which fixes the brand makes on its own pages, and which requests go to publishers through the PR agency. Sources checked 6 October 2026.

2026 Technical SEO & AEO Audit Checklist with Jev

Is your site ready for AI search? Follow this 18-point AEO and SEO audit checklist, then run a free SearchD technical audit with Jev when available.

Why does AI say our international brand isn't sold in the US?

A where-to-buy answer is assembled from records held by different parties: the retailer's store inventory, the seller named in a product feed, and the shipping details on a product page. A table of which record carries each fact and which of them the brand controls. Sources checked 23 September 2026.

Korean SPF and US sunscreen labels: what should AI answers say?

A table mapping five Korean sunscreen label claims to what each one does not establish about the product sold in the US, and what a US claim needs instead. Then four questions on SPF, Broad Spectrum, FDA approval and correcting an inaccurate AI answer. Sources checked 21 September 2026.

What ChatGPT searches before it names a brand

ChatGPT does not search the sentence your buyer typed, and ChatGPT, Claude, Gemini and Perplexity do not read the same index. What that changes about which pages you write, and the order to fix a brand that sells well at home and is absent from the English answer.

Amazon listings vs your own site: which one AI cites

Where a cross-border brand entered a market through a distributor, the marketplace listing is a candidate source of record for its product facts — and it may be the one an assistant cites. How to find out which one yours cites, and what to do about it.

What the three sections cover

SectionWhat it coversWritten forPosts
AEO fundamentalsHow answer engines pick and quote passages, and how an agency can prove a result.Anyone new to AEO, including buyers comparing agencies3
Cross-borderWhy a brand with a strong home-market reputation goes missing in English-language answers.Asian consumer brands selling into the US3
Category playbooksOne category or surface at a time: which source an engine reaches for, and what it should be saying.Teams who own a specific catalogue or listing6

Short answers

One question, answered completely, with no build-up. Useful if you arrived here from an assistant and want the answer rather than the essay.

See who US buyers find instead of you.

Send us your URL. We run 20 buyer questions across five engines by hand and send you the transcript back within 48 hours.

What arrives
20 questions, 5 engines, who was named instead, and every source those answers cited
Who sends it
Snow Lee, by hand, from San Francisco. He also runs Runbear, an AI product 644 companies have paid for as of September 2026.
Your email
Used to send the report and reply about it. Privacy.
What the free report looks like. Yours is built from your own category and market.